Privacy Policy

At FieldCISO, accessible from fieldciso.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by FieldCISO and how we use it.

1. Information We Collect

We collect information in several ways when you interact with our website:

• Contact Forms: When you fill out a contact form, we collect your name, email address, subject, and message.
• Booking Requests: When you book a 1:1 session, we collect your name, email, company, topic of discussion, and expectations.
• Service Enquiries: For Managed IT and Security enquiries, we collect business-specific details including phone numbers and infrastructure requirements.
• Blog Interactions: If you leave a comment or like a post, we store your name and the interaction data.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website.
• Improve, personalize, and expand our website.
• Understand and analyze how you use our website.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website.
• Send you emails related to your specific requests (e.g., booking confirmations).
• Find and prevent fraud.

3. Log Files and Analytics

FieldCISO follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

We use Google Analytics and Firebase Analytics to understand website traffic and user behavior. This helps us improve our content and user experience.

4. Cookies and Web Beacons

Like any other website, FieldCISO uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Data Storage and Security

We use Google Firebase (Firestore) to store the data you provide through our forms. Firebase is a secure, enterprise-grade cloud database. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Third-Party Privacy Policies

FieldCISO's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

7. Your Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

8. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at devesh@fieldciso.com.